A fantastic and professional service from Helen and Rhiannon. From our first meeting I knew that I was in good hands, and they certainly delivered. Great photos and a great description of the property both in the brochure and on line, great feedback with all viewings, I really could not have asked for more! I have already been singing their praises and will continue to do so. Over the moon!
An excellent service from beginning to end. This is the third time we have dealt with Helen and Rhiannon, their knowledge and attention to detail is second to none. They are always available to offer advice and support and go out of their way to provide a professional yet personal service at all times.
I cannot thank Helen and Rhiannon enough. As a first-time buyer, I knew the sort of house I wanted and little else! Being unsure of the logistics, timescales and admin involved, Helen was able to guide me throughout with patience and prompt communication. They’re both skilled professionals who know their business extremely well. However, it’s the attention to detail and personal touch which best reflects the care and sincerity in their work, and it was a joy finding a home as a team. Thank you so much.
The team at Hogg and Hogg are utterly professional and friendly in their approach and clearly care about the people they deal with. Honest and passionate about achieving the best for everyone involved in the buying process!
Kate and Stuart
Exceptional. As someone who has rented properties over the last few years I have had dealings with a number of agents - none of whom have really impressed me. Hogg & Hogg are truly the exception to this. From the first interaction with Rhiannon I have been mightily impressed with them as individuals and as an agency.
Incredibly easy to deal with, chased up (and got back to me on!) all my queries and happily came to meet me at my chosen time and location to complete the paperwork - unheard of as a tenant and for me a complete game changer. Possibly one of the only times in my history of renting properties that I was happy to pay the fees and felt that they were deservedly earned.
For me, Hogg & Hogg are the standard that all other estate and letting agents should aspire to. A truly customer centric experience.
As a final proof - they even arranged a call back from a TV entertainment provider that meant we were eligible for a £50 credit to our account on moving into the new property. Incredible.
We have found Helen of Hogg and Hogg to be very friendly and competent in dealing with the sale of our home. Nothing was too much trouble. She treated the sale as if it were the sale of her own home, consequently making a stressful time run smoothly.
We are very impressed with the time and effort Helen spent in the marketing our property.
I instructed Helen and Rhiannon to sell my house on the recommendation of a friend who had nothing but great things to say. I must say I was just as impressed. They sold my house at a higher price than I thought I could achieve and when the chain turned out to be touch and go they negotiated up and down the chain and kept it all together. True professionals!
Helen went out of her way to help us – she was always on hand for advice and support and guided us through the whole process. She completely understood our needs as first-time buyers and we felt very well-looked after.
I would not hesitate in recommending Helen of Hogg and Hogg to anyone needing an Estate Agent to sell their property.
Instructing Helen to appraise, value and market my property was an incredibly seamless process. I could really tell Helen knew what she was talking about in terms of the current property market in Cardiff and as for the locality of where my property was, she had most definitely done her homework. Communication was second to none and not confined to work hours. If you are looking for a personalised non corporate experience then look no further!
I found Helen and Rhiannon to be honest and so approachable. Nothing was too much trouble. My sale proved to be rather difficult but Helen kept me calm and sane throughout and held the sale together. I am extremely grateful.
Along with keeping me informed every step of the way which was both welcome and reassuring, and always having my best interests at heart, I knew I was in safe hands. The service you provide is quite simply outstanding.
I recently made the decision to sell my home and move for the first time in 35 years. i had no idea on the process’ involved. Helen guided me through every aspect and kept up communication right to the end. She did a fantastic job of marketing my property and finding me the right buyers. I will recommend Hogg & Hogg to everyone.
Helen, I have bought and sold properties with you several times over the last 10 years or so, and quite honestly I wouldn’t dream of using anyone else if should choose to move house in the future. Your experience and professional attitude have always made the whole process of buying and selling property so straightforward.
Helen was truly exceptional from the first interaction to selling the property - which was on the first viewing and right through until we completed. A truly professional individual who i would highly recommend. I was previously with another high street agent who did not have the passion, drive and personality as Helen. Thank you for everything you have done for us.