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Tenants

If this is the first time you have rented a property or if you are a seasoned tenant, as experienced letting agents, we understand your needs and are here to help make your move as simple and hassle free as possible.

Guide to letting

Register your interest

The first step to finding the right property for you is to register your details and requirements with us online, by calling 02920 10 25 25, or by emailing us at lettings@hoggandhogg.wales.

Arrange a viewing

Once we have all your requirements you will receive a selection of properties that match your criteria. We will call you to go through them and arrange viewings on any that are of interest.

Let us show you around

We'll do viewings at times to suit you. After work viewings or at weekends, we will try to accommodate as best we can. We know how busy life can get. To secure a property we recommend an early viewing. We will accompany you throughout and be on hand to answer any questions immediately and give advice where we can.

Referencing and Tenancy Agreement

Once you have identified a suitable property, you must complete a tenancy application where you may state any special conditions of the offer. If your offer is accepted you must pay an administration fee to start the referencing process. This is the cost of considering the application, taking up references and preparing documentation relating to the tenancy. The administration fee is non-refundable if the references prove unsatisfactory or the tenant withdraws the application before completion. Once all necessary paperwork and references have come back completed we will arrange the signing of the tenancy agreement by all parties.

Pay the deposit

Once the deposit is paid in full, the property is secured. This deposit is held as the landlord’s cover for any excessive damages that need to be repaired at the end of the tenancy. If Hogg and Hogg is managing the property on behalf of the landlord, the deposit will be registered with the DPS. However, if the landlord manages the property themselves, we’ll inform you what deposit scheme the landlord will be using and the terms and conditions of that scheme will form part of your Tenancy Agreement.

Move in to your new home

Upon completion you will be given a set of keys and if your property is managed by us we will provide you with a move in pack containing all relevant information and the Inventory and Schedule of Condition. The inventory is a detailed list of the contents and condition of the property at the point that you move into it. By both parties agreeing that the inventory is correct at the start of the tenancy, any risk of disputes at the end of the tenancy will be minimised. We recommend therefore that you thoroughly check the inventory before you sign.

Tenancy Fees

FeeInformation
Administration feeNo FeeFor all tenancies starting on or after 1st September 2019.
Holding Deposit£125*This reserves the property whilst your application is being processed. Your holding deposit will be withheld if any tenant (including a guarantor) withdraws from the tenancy, if any tenant provides false or misleading information or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security DepositOne month rent + £100.00
Pet DepositAdditional security deposit of £150To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy.
OTHER COSTS
Late rental payment£15Per instance of late rent.

*For rent under £550 the holding deposit will be 1 week rent.






We're an agent you can trust

We are voluntary members of the professional organisations National Association of Estate Agents and the Association of Residential Letting Agents (NAEA Propertymark & ARLA Propertymark).




Frequently asked questions

What is a holding deposit?

For all tenancies starting on or after 1st September 2019 agents are only permitted payments allowed to be charged. A holding deposit reserves the property whilst your application is being processed. Your holding deposit will be withheld if any tenant (including a guarantor) withdraws from the tenancy, if any tenant provides false or misleading information or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

What is the difference between a fully managed tenancy and let only tenancy?

For a fully managed tenancy the landlord has instructed Hogg and Hogg to deal with all aspects of the management of the property throughout the tenancy. For example, rent collection, maintenance issues, general queries and the check in and check out process. So, anything at all the tenant just deals with Hogg and Hogg. For a let only tenancy the landlord instructs Hogg and Hogg to find new tenants and sign the tenancy agreements. Then once the tenants move in the landlord will them manage the property themselves.